Return Policy
30-Day Return Policy
We want you to love your Glowfit purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.
Eligibility
To be eligible for a return, items must be:
- Unworn and unused
- In original condition with tags attached
- In original packaging
- Accompanied by a receipt or proof of purchase
How to Start a Return
Email us at glowfitshopco@gmail.com to initiate your return. Please include your order number and reason for return.
Non-Returnable Items
The following items cannot be returned:
- Personal care goods
- Perishable goods
- Custom or personalized products
- Sale items
- Gift cards
- Hazardous materials
Refunds
Once your return is received and approved, your refund will be processed within 10 business days. If more than 15 business days have passed since your return was approved, please contact us at glowfitshopco@gmail.com.
EU Customers
EU customers are entitled to a 14-day cooling-off period under applicable consumer protection laws.
Questions?
Contact us anytime at glowfitshopco@gmail.com — we're happy to help!